Refund Policy

We have a no return policy for online purchases, which means you can not request returns for items once shipped.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
We do not offer exchanges on purchases made through our website, please ensure you order exactly what you need. If you have any questions about the product, please refer our FAQs column or contact us on info@bloomastra.com

 

Refunds
In special cases of receiving damaged or expired products, you can contact info@bloomastra.com, If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.